Explore report incomplete or stuck

If your Explore report stops during generation or is incomplete, follow these steps:

Possible causes

  1. Query too complex: A search with too many criteria may take longer
  2. Unstable internet connection: An intermittent connection can interrupt generation
  3. Too many results: A large number of sources to analyze can slow down the process

Solutions

  1. Simplify your query: Reduce the number of criteria or keywords
  2. Check your connection: Make sure you have a stable connection
  3. Wait longer: Complex reports can take 2-5 minutes
  4. Restart the search: Click "New search" and try again

Optimize your reports

  • Use precise keywords rather than long phrases
  • Limit the number of sources if possible
  • Avoid overly broad queries (e.g., "AI" vs "AI in finance")
  • Split complex searches into several simpler queries

If the problem persists

Contact support with:

  • Your exact query
  • A screenshot of the problem
  • When the report stopped

Source: app.delos.so/apps/explore