Recap: bot no longer joining meetings (sync expired)

If the Recap bot no longer joins your meetings and you can no longer see upcoming meetings in the Recap interface, the issue is usually related to an expired calendar sync.

Symptoms

• The Recap bot no longer connects to scheduled meetings.
• Upcoming meetings no longer appear in the Recap interface.
• The "Sync" button indicates that the connection has expired.
• Disconnecting and reconnecting does not work.

Causes

• Expired calendar connection: the OAuth access to your calendar (Google Calendar or Outlook) has expired and needs to be renewed.
• Modified calendar permissions: calendar access permissions have been revoked or changed on the provider side.

Solutions

1. Check calendar connection: in Recap, click "Sync" to check the connection status.
2. Reconnect calendar: if the connection has expired, disconnect your calendar and reconnect it from the Recap settings.
3. Check permissions: ensure calendar access permissions are granted on the Google or Microsoft side.
4. Contact support: if reconnection still fails, contact support@delos.so.

Source: support ticket T-1126 (July 29, 2026).