Troubleshoot display issues in Slides

If your Slides presentations display incorrectly or don't reflect your changes:

Cache Problem

Changes may not appear immediately due to browser cache.

Solutions

  1. Refresh the page

    • Press F5 to reload
    • Or Ctrl+R (Cmd+R on Mac)
  2. Clear browser cache

    • Ctrl+Shift+Delete (Chrome/Edge)
    • Select "Cached images and files"
    • Restart the browser
  3. Use private browsing mode

    • Open a private browsing window
    • Sign in to Delos
    • Check if the issue persists
  4. Wait a few minutes

    • Changes may take time to propagate
    • Refresh after 2-3 minutes

Persistent Display Issues

If the issue persists after these steps:

  • Verify your changes were saved
  • Try another browser
  • Contact support with screenshots