Salesforce
اربط Salesforce بـ Delos لمزامنة إدارة علاقات العملاء وأتمتة عمليات الأعمال وإثراء بيانات عملائك.
Prerequisites
- You must have organization administrator rights to configure the integration.
Part 1 — Create your Salesforce app
- Log in to your account on the Developer Portal
- Click
Settings>Setup
- In the left panel, search for the **Connected App Manager**
- Click on **New Connected App**
- Fill in the basic information (app name, contact email, and any other optional fields)
- Click on the **API (Enable OAuth Settings)** dropdown, then check **Enable OAuth**
- 3 steps:
- In the **Callback URL** field, enter the following address:
`https://app.delos.so/api/v1/integrations/salesforce/personal_oauth_callback`
- In the **OAuth Scopes** field, **ONLY** enable `refresh_token, offline_access` and `mcp_api`. To see all tools available via the MCP, visit the [Salesforce GitHub page](https://github.com/forcedotcom/mcp-hosted/wiki/Available-Tools-and-Servers)
- In the **Security** field, check `Issue JSON Web Token (JWT)-based access tokens for named users`
- Click **Create**
- Once the app is created, click on Settings, then on the **OAuth Settings** dropdown, then on the **Consumer Key and Secret** button. This will redirect you to a page containing your authentication credentials — copy them somewhere safe.
## Part 2 — Connect your app on Delos
### 5. Configure the integration at the organization level
- In Delos, go to **organization integrations** (administrator rights required — otherwise, ask your administrator)
- Click on the **Salesforce** integration
- Enter the **Client ID** and **Client Secret** retrieved from the Salesforce Developer Console
- Click **Save**
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## Part 3 — User connection
### 6. Enable Salesforce at the user level
- Once the integration is configured at the organization level, each user can click on **Salesforce** in their personal integrations space
- The user is redirected to a Salesforce page asking them to **authorize access** to the configured permissions
- Once access is granted, the connection is active
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## Verify it works
- In the Delos Assistant, ask a question using Salesforce, for example: *"Give me all the information you have on Tim Barr."*
- If the connection is active, the Assistant responds by listing the customer profile information