Troubleshoot calendar synchronization issues

If your calendar isn't syncing properly with Delos, follow these steps:

Initial Checks

  1. Check the connection

    • Go to your Delos account settings
    • Verify that your calendar (Google or Outlook) is connected
    • If the connection expired, reconnect
  2. Verify permissions

    • Ensure you've granted calendar read/write permissions
    • Check in your Google/Microsoft account settings
  3. Force resynchronization

    • Disconnect your calendar in Delos settings
    • Wait a few minutes
    • Reconnect your calendar
  4. Check for specific errors

    • Review error messages in settings
    • Verify your account hasn't reached API limits

If the issue persists after these steps, contact support with your configuration details.