Troubleshoot LinkedIn data access issues

If you experience intermittent access to LinkedIn data:

Common Causes

Access to LinkedIn data depends on OAuth permissions granted during connection. Intermittent access can be caused by:

• Insufficient or expired OAuth permissions
• LinkedIn API limitations
• Expired session

Solutions

1. Reconnect your LinkedIn account

   • Go to Settings > Integrations
   • Disconnect LinkedIn
   • Reconnect by granting all requested permissions
   • This renews OAuth permissions

2. Check permissions

   • Ensure you've granted profile reading permissions
   • Check in your LinkedIn account settings

3. Respect API limits

   • LinkedIn imposes usage limits
   • Space out your requests if performing many searches

4. Refresh your session

   • Sign out of Delos
   • Sign back in to refresh access tokens

If the issue persists, contact support with your usage details.