Mail sync stuck at 99%

If your mail sync remains stuck at 99%, follow these steps:

Possible causes

  1. Large email volume: Mailboxes with thousands of emails may take longer
  2. Unstable connection: An intermittent internet connection can interrupt synchronization
  3. Insufficient permissions: Delos must have access to all your mail folders

Solutions

  1. Wait longer: Large mailboxes can take 10-30 minutes
  2. Check your connection: Make sure you have a stable connection
  3. Reconnect your account:
    • Go to Mail settings
    • Disconnect your account
    • Reconnect it and accept all permissions
  4. Check permissions: Make sure Delos has access to all necessary folders

If the problem persists

Contact support with:

  • Your mail provider (Gmail, Outlook, etc.)
  • Approximate number of emails in your mailbox
  • A screenshot of the error

Source: app.delos.so/apps/mail