Workers vs Agents: what's the difference?

Workers vs Agents: what's the difference?

Workers

A Worker is an autonomous AI agent that works in the background. It can:

  • Execute tasks proactively
  • Access your tools and integrations
  • Handle recurring missions (scheduling, monitoring, etc.)
  • Communicate with you via Ping, email, or phone

Workers are created and configured from the Workers cockpit.

Agents

An Agent (or custom assistant) is a conversational AI agent you can configure with:

  • Specific instructions (system prompt)
  • Reference documents
  • Delos tools and applications

Agents are created from the Agents app in the left sidebar.

When to use each?

Worker Agent
Autonomous and recurring tasks Assisted conversations
Asynchronous work Real-time interaction
Multiple integrations Specific document context
Light human supervision Interactive use