Actu: blank page or newsletters not displaying

If you get a blank page when opening an Actu newsletter, or if your newsletters are not displaying, try these solutions.

Possible causes

• Stale browser cache
• Newsletter content loading issue
• Expired session or interrupted connection

Solutions

1. Refresh the page: press F5 or Ctrl+R to reload.
2. Clear cache: go to your browser settings and clear cache and cookies for app.delos.so, then log back in.
3. Return to Actu home page: if you are inside a specific newsletter, exit and go back to the Actu home page, then reopen the newsletter.
4. Regenerate the newsletter: from the Actu home page, click the 3 dots on the right of the newsletter and select the regenerate option.
5. Check your connection: make sure your internet connection is stable.

If the issue persists

If none of these solutions work, the problem may be related to the newsletter content generation. Contact support at support@delos.so with the name of the affected newsletter.

Source: support tickets T-1133 and T-1136 (July 2026), verified on app.delos.so.