Troubleshoot calendar synchronization issues
If your calendar isn't syncing properly with Delos, follow these steps:
Initial Checks
Check the connection
- Go to your Delos account settings
- Verify that your calendar (Google or Outlook) is connected
- If the connection expired, reconnect
Verify permissions
- Ensure you've granted calendar read/write permissions
- Check in your Google/Microsoft account settings
Force resynchronization
- Disconnect your calendar in Delos settings
- Wait a few minutes
- Reconnect your calendar
Check for specific errors
- Review error messages in settings
- Verify your account hasn't reached API limits
If the issue persists after these steps, contact support with your configuration details.