Emails in subfolders are not syncing

If your mailbox is configured with subfolders, emails sorted into subfolders may not appear after synchronization with Delos Mail.

Cause

Delos Mail syncs the main inbox folder by default. Subfolders created in your email client (Outlook, Gmail) may not be included in the initial sync.

Solutions

1. Check that subfolders are IMAP folders, not local folders.
2. In Mail settings, check if an option exists to include subfolders.
3. If the issue persists, this is a known bug currently being worked on (status: planned).

Source: User support ticket, delos.so