Mail sync stuck at 99%
If your mail sync remains stuck at 99%, follow these steps:
Possible causes
- Large email volume: Mailboxes with thousands of emails may take longer
- Unstable connection: An intermittent internet connection can interrupt synchronization
- Insufficient permissions: Delos must have access to all your mail folders
Solutions
- Wait longer: Large mailboxes can take 10-30 minutes
- Check your connection: Make sure you have a stable connection
- Reconnect your account:
- Go to Mail settings
- Disconnect your account
- Reconnect it and accept all permissions
- Check permissions: Make sure Delos has access to all necessary folders
If the problem persists
Contact support with:
- Your mail provider (Gmail, Outlook, etc.)
- Approximate number of emails in your mailbox
- A screenshot of the error
Source: app.delos.so/apps/mail