Delos mobile app troubleshooting

Delos mobile app troubleshooting

App won't launch

1. Check that your OS is up to date (iOS 16+ or Android 12+)
2. Restart your phone
3. Uninstall and reinstall the app

Connection issues

1. Check your internet connection (Wi-Fi or mobile data)
2. Toggle airplane mode on then off
3. Clear the app cache in your phone settings

Synchronization

• Conversations sync automatically
• If a conversation doesn't appear, pull down to refresh
• Make sure you're logged in with the correct account

Notifications

1. Check that notifications are enabled in the app settings
2. Check your phone's notification settings
3. Do Not Disturb / silent mode may block notifications

Contact support

If the problem persists: support@delos.so