Troubleshoot Recap connection to Google Meet

The Recap bot cannot join your Google Meet meetings? Here are the points to check.

Google Meet prerequisites

Recording enabled (Recap requires the meeting to be recorded in Google Drive to access audio)

Google Calendar permissions (the integration must have access to your calendar to detect meetings)

Workspace account (Google Workspace accounts with admin restrictions may block access)

Solutions

  • Enable Google Meet recording before the meeting starts
  • Verify the Google integration is active in Settings > Integrations > Google Workspace
  • Revoke then re-grant Google OAuth permissions
  • Ensure the Google account used is the one linked to your Delos workspace
  • For external meetings, ask the organizer to enable recording